Partners in Diversity - Call Center Rep

 

 

Partners in Diversity, Inc.

Location:  Costa Mesa, CA  

Job Title:  Call Center Representative   

Job Type:  Full-time

Salary:  $17.00 - $21.00/hour

Job Summary:

The Transponder Clerk will be point of contact for all transponder inventory inquiries and is responsible for transponder activities related to issuing new, additional and replacement transponders and processing returned transponders. Other responsibilities may include initiate transponder ordering, transponder testing, return processing of malfunctioning transponders, transponder destruction, fulfillment, and cycle count inventories. The Transponder Clerk may be reassigned on a long term or temporary basis to other shifts or other schedules to balance the workforce or meet the needs of the company.

Job Duties and Responsibilities:

• Order, receive and test transponder inventory in a timely manner
• Process defective transponders returned to manufacturer in a timely manner
• Process transponders for destruction in a timely manner
• Respond to customer transponder inquires via various communications channels such as mail, electronic, email and written request in a timely manner
• Perform duties associated with shipping and receiving transponders and other supplies
• Point of contact for company personnel transponder inquiries
• Utilize handheld scanners, scanning equipment, postage meter, postage folder/inserter machine and other applicable equipment
• Maintain appropriate levels of transponder inventory and other supplies
• Maintain activity data in appropriate logs
• Prepare and process outbound courier shipments
• Interact with coworkers in a professional and respectful manner
• Perform transponder inventory cycle counts

How to Apply:

 

Please email resume to: joyce.zuniga@p-i-d.biz